Archive for November, 2008

Passionate Leadership: Keep Employees Engaged During Tough Times





I received a call recently from a former colleague informing me that the organization for which we’d once worked was laying off another 4,000 people. He’d been hearing all week from friends still on the inside, each sharing their concern and fear about the future of the company and what its current troubles might mean for themselves and their families.

The company had once been a haven of lifetime employment but was another casualty of the economic crisis. People watched as longtime friends and co-workers packed their belongings and were walked down the long green mile to the exit door, and the folks left behind were nearly as shaken as those who had lost their jobs.

The most troubling aspect of this massive layoff was the broad-stroke decision management made about which departments would be eliminated. In the process, little correlation was apparent between the quality of an employee’s performance and the decision about whether they would stay or leave. Imagine being an employee caught in the crosshairs of this type of downsizing. Further, imagine being the leader who inherits what’s left.

These tough economic times have catalyzed some brutal business decisions that will test the mettle of even the best talent leaders and will challenge the skills that may have served them well in the past. Experts are predicting the road to recovery will be a long and tortuous path, so deftly navigating these stormy waters will require much more than skill.

The economic detritus left behind in organizations is prompting individuals to deeply examine who they are, what they stand for and how they want to make an impact through their work. In a world in which employees’ previously held beliefs are being scrutinized, an organization’s success will require that its leaders exhibit a clear, internal purpose that they express through observable passions. And those leadership passions will need to address the chaos and fear endemic in today’s battle-worn workers.

Through our analysis of leaders around the globe, Purpose Linked Consulting has identified specific Passion Archetypes, the deeply rooted behavioral drivers critical to manage in this competitive environment. When using these passions effectively, leaders achieve great results, gain personal fulfillment and assist employees in doing the same. While there are a number of Passion Archetypes that collectively contribute to business success, the most important passions during times of turmoil and fear are the archetypes of the Healer and the Transformer.

Leaders with a Healer passion connect deeply to the pain and fear workers are experiencing. They take personal responsibility for helping employees manage through difficulties and establishing a healing environment — one that allows others to refocus on a more positive future. These leaders face concerns head-on, without discounting employees’ fears or underplaying the challenges at hand. Instead, they show empathy and concern, honesty and candor, and create a culture for success. They are the leaders in whom workers confide and on whom organizations depend to keep a finger on the cultural pulse.

Source: Talent Management

Consider the Risk of Restructuring





In the past weeks, the financial markets have taken us on a wild ride. At the Center we’ve counseled several organizations coming to grips with the impact of this changing financial reality. As each of us braces our organizations for the anticipated, yet still unknown effects of the future economic environment, we are all engaging in risk management. To stay in the saddle nonprofits are being forced to consider the “unthinkable”: dissolution, merger, and reductions in force. Evaluating these options requires a rethinking of projected revenue and operating costs, including compensation and benefits. As these options are weighed, nonprofit employers should take into account the collateral effects of major restructuring, especially if reductions in force are a part of the organization’s strategy.

*If your organization is considering restructuring as a cost-cutting measure, you may need a sounding board. The Center is available to help with affordable consulting services. We can help you think through the risks of restructuring, point out helpful resources, such as specialized services that may be available to you through your insurance carrier, and help you scrutinize your restructuring plan prior to review by the finance committee or board of directors.

Risks in RIFS: Whether you regard it as “down-sizing” or “right-sizing,” laying-off staff to reduce costs is the ultimate squeeze. On the one hand there will be a reduction in the costs of compensation and benefits, but reducing the headcount will ultimately increase the cost of retaining good staff. Having fewer hands on deck will create an unavoidable strain on the morale and productivity of remaining staff. How will that strain be addressed? Organizations going through a downsizing should ask:

*How will we accomplish all the work previously handled by those leaving?
*Are all existing programs/activities essential? What can we give up?
*What programs/activities reflect our core competencies?
* Are there other organizations we can partner with to fill in the gaps or replace programs/activities that we may have to reduce or drop completely?

Critical employment law issues also come into play with reductions in force:

*Be prepared for litigation. Employers should ensure that decisions of who to terminate are made in accordance with a defensible plan that counters any argument that there was discrimination in the determination of who would stay and who would go. It is advisable to have the plan’s criteria and all communications to employees reviewed by legal counsel. Offering severance pay and requiring employees to sign a “release” (where the employee waives the right to sue) may be a smart strategy. Releases should always be reviewed by legal counsel before use.

*Federal and State WARN requirements. While the federal law only applies to employers with 100+ employees implementing reductions in force affecting 50+ employees, at least nine states1 have statutes requiring employers to give advance notice (60-90 days) of reductions in force that, in some cases, impact as few as 25 employees. Several states have laws requiring the affected employer to pay for health insurance or severance pay post termination.

*COBRA. Employers must provide the required COBRA notice to departing employees or run the risk that the employer will be responsible for 100% of the employee’s health care costs post-termination.

For more guidance on terminations, including reductions in force, pull the Center’s popular publication, Taking the High Road, off your shelf (or open it from your desktop if you have the electronic version). Chapter 7 covers the discipline and termination process, including the termination of older workers and downsizing situations. Other resources include a termination checklist and a sample exit interview form. The online companion—free to those who buy the book—features hyperlinks to all of the laws and references cited in the book. To learn more about Taking the High Road, or order a copy to keep on your desk, (or desktop!) visit http://nonprofitrisk.org/store/high-road.shtml.

Source: Board Source

Managing During an Economic Downturn





Have you reached the end of your rope with trying to do more with less and now you find you’ll have to do even “more” more with a lot less?

Wondering if the bright side is that maybe you won’t even have a job next week?

Managing a nonprofit can be a grueling enterprise to begin with, and the roller-coaster downturn in the economy can make the extremely difficult nearly impossible with breathtaking quickness.

With that in mind, Faye Dresner, founder of Dresner Consulting, LLC, suggests several ideas for coping with rapidly changing times. She also notes that many for-profits are now actively looking for people who have been through a downsizing and landed on their feet.

*Address those things you actually have control over. Ruminating on things over which you have no control is a fast way to drive yourself crazy and create a lot of unnecessary anxiety.
*Stay in the moment. It will keep you from doing a lot of negative forecasting, something to which some of automatically resort. Even when it is as likely that an outcome will be positive, we assume the worst will happen.
*Do pro bono or volunteer work that interests you. If nothing else, it can help enhance knowledge and expertise.
*Give yourself a break. Don’t beat yourself up. On the contrary, treat yourself to whatever generally makes you feel better.
*Make a contingency plan. Even if you never use it, having a plan creates a sense of security.

11/10/2008 - Negotiating From Strength to Win



by Carol Gee

Perusing your local newspaper you notice an ad for a position that seems perfect for you. Scanning the job requirements you note that the position requires a bachelor’s degree, but prefers a Masters, requires at least five years experience in a similar position and/or a combination of all of the above.

You hold a masters degree and worked in a similar position, in a similar industry for eight years before being laid off, so you know that you are qualified for the position. So what’s the problem? The application requests that you state your salary requirements when applying. Thus the problem begins.

You have some idea of what the position should pay, albeit your former position was in another state. All the information that you’ve read on finding a job advises that you should never provide a specific number. For instance, if you suggest a number higher than the range for that position, you could price yourself out of the job. If you provide a low figure, more than likely you’ll lose money. Then you remember these rules apply more so during the interview, not when initially applying for a position. What if you leave that portion blank? Will you lose out all together on what seems like a viable job opportunity? Further, complicating the matter is that you’ve been out of a job for over six months now, are running low on job prospects, and starting to get more than a little anxious.

Historically, negotiating has appeared easier for men than for women when asking for what they are worth. In their new book, Ask for It: How Women Can Use Power of Negotiation to Get What They Really Want), a follow-up to their 2003 book, Women Don’t Ask: Negotiation and the Gender Divide, indicate that while today you will find women whom are excellent negotiators, a socialization process still exists for women that prevents them from playing to win like men. Negotiating salaries can be challenging. In truth, it is extremely difficult to negotiate when you have been in the job market for months, low on savings and often low on self-esteem. Thus, like most things it takes practice before candidates are comfortable with negotiating what they are really worth.

So how do you negotiate from strength — to win? Experts suggest that job seekers should research their market value just as they would research their potential employers. You can also discover your market worth by asking professional associations, mentors and peers at similar organizations. The internet can also provide you a number of sites to help you. www.salarymonster.com or www.wageweb.som are just two of the most frequently used sites. Opportunity Knocks offers their 2008 National Nonprofit Wage and Benefits Report to compare your salary and benefits against what nonprofits of similar size and location are offering.

Even when their personal circumstances are not as dire, many people have a tendency to agree to whatever the interviewer wants. So what about negotiating for a non-profit position where the salary leaves little room for negotiation? Instead of focusing solely on the salary, experts suggest discussing such things as healthcare benefits, vacations, sick leave or options like 401K plans or job flexibility. For example, what is the company’s policy on alternative working solutions?

It is often helpful to practice what you plan to say with someone. Your spouse or a friend are obvious choices. A mentor or someone else whom you trust to give you constructive feedback is another. All of this helps to anticipate responses and practice replies. The more you practice saying the words; the more comfortable will become with the art of negotiation.

Whether you are seeking a for-profit or a non-profit position always exercise your due diligence. For example, access salary scales for your particular state as well as those nationwide. Experts suggest that you not only ask for what you want but to ask well — meaning watching your body language and tone of voice during negotiations.

John F. Kennedy once said “Let us never negotiate out of fear. But, let us never fear to negotiate.” Granted, this all depends upon where you are in your career or in life. Alas, negotiating is like dancing a two step. Perhaps what it boils down to is whether the individual doing the negotiating truly has patience for the ‘dance?”

Carol Gee

Carol Gee, M.A. has worked in education for 26 years in positions ranging from teaching to administration. Currently she is an editor and business writer at Goizueta Business School at Emory University. She is also the author of books, The Venus Chronicles and Diary of a ‘Flygirl’ Wannabe (Life Lessons of a Cool Girl in Training,) and a contributor to the baby boomer book, Age Smart-Discovering the Fountain of Youth at Midlife and Beyond. Carol is a recipient of the Center for Women’s 2009 Unsung Heroine Award for recognition of her dedication to issues that affect women at Emory or in the larger community.

www.venuschronicles.net
venuschronicles@aol.com

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