Archive for October, 2011

To Care or Not to Care




By Trinity Laurino

Like many, I waited tables through college. I can’t say I was very good at it which surprised me. I was bubbly, bright and energetic. Weren’t those all good qualities for a waitress? I did know a man named Julius who was an excellent waiter. He was not bubbly or even all that energetic, yet Julius waited tables with the grace and ease of a dancer performing only for himself. He was unflappable in a crisis which in high volume restaurants occur nightly. Julius was the master of the upsell, always convincing the customer of the superior quality of the 25 year-old scotch. He had expert timing and knew when to interject himself and more importantly when not to. His tips were a clear reflection of his skill and expertise and I wanted to know his secrets. The answer I got flew in the face of everything my 20 year-self had been taught.

Julius told me the secret to his success was simply not to care. “You care too much” he told me, “You’re bothered if that couple over there doesn’t have a good time and that’s your problem. Me, I don’t care one way or the other. I bring them their food and I move on.”

This was shocking to me. I had always believed in having a passion for your work - whatever the work may be. I believed if you put your heart into your work, it would show and success and happiness would follow. And what employer has ever said, “I want someone who is dispassionate about what we do.” Yet here was someone who’d achieved a recognizable mastery at his profession by not caring about it at all. Could caring be limiting?

As a non-profit professional, there’s a good chance you do care about your work. There’s a good chance you are passionate about your work. No one works in this sector for the money. Non-profit professionals want to have integrated lives in which core beliefs and careers align. When your work is connected to deeply held beliefs, it can be hard not to be passionate. But could it be helpful to divorce yourself from that passion, especially during a job hunt?

Searching for that next great organization and meaningful position can be an emotional journey. Each opportunity presents itself as an alternate vision of the future. It can be easy to get caught up imagining the new position, the good you’d do for the organization, for the mission, for the people you’d serve in that role, and becoming emotionally invested in a job before you even have it. I’m guilty. I’ve lead meetings, innovated practices, dazzled and impressed executives and boards - all inside my head, awake at night envisioning what I would do in the position I just interviewed for. While that’s certainly exciting, if the offer doesn’t materialize, you’re setting yourself up for a devastating disappointment. Or even if you do get the job and the reality falls short of your vision, it can lead to disillusionment. Who needs that kind of emotional roller coaster? Those highs and lows can burn a person out before a job hunt ever gets off the ground.

This is where I think Julius is right. Caring too much at the wrong time is limiting. I ardently believe that being passionate about your field, about your life’s work is good but learning to disconnect from that passion can provide much needed perspective especially during periods of change that are naturally stressful.

For Julius, waiting tables wasn’t his life or even his life’s work. It was a means to an end; a support for the things in which he did find joy and meaning and a job hunt is much the same. Finding your next position can feel like a full time job in itself but it’s important to remember the search is not the same as your life’s work and will not last forever. It’s the means to getting to do your life’s work and practicing a little dispassion about it could be the way to have that easy grace and confidence that will end up getting you the offer so you can get back to the good work you believe in so passionately.


Related Articles:

YOUR SOCIAL MEDIA PERSONA: FRIEND OR FOE?




By Stacy Edey, Integrated Professional Services, LLC

Many, young and old are all too familiar with the proverbial saying that, “Big Brother is watching us”. Big Brother watching you today, usually is in the form of security cameras, digital facial recognition, etc., all of which are likely to result in the jailing of shoplifters, murderers, and child molesters rather than political dissidents.

Employers on the other hand, monitor their employees’ communications and activities on the job, including phone calls, e-mail and computer files for different reasons. This type of gatekeeping activity is used to increase customer satisfaction, improve employee performance, and enhance productivity. Overseer methods include call-monitoring, video surveillance, and computer monitoring.

But when did lurking social network sites become a resource for screening candidates? Although they’ve evolved, the purpose of social networks (MySpace, Facebook, and Twitter) was an informal platform to interface and reconnect with old friends, family, and colleagues by way of video sharing, posting pictures, providing informative tips and dishing out the latest updates on intrapersonal moods or statuses in a fun and highly-engaging personable environment.

Is your online persona a true representation of who you are or how you behave in the workplace? Furthermore, is it really fair to hold a candidate accountable based upon information discovered about them on an entertainment social media outlet? Let’s face it; people have the ability to portray cyber imagery (avatar) of themselves and lifestyles, thus creating a pseudo-persona. That said, is there predictive validity of a selection process when evaluating social media is the test criterion?

A compendium of studies commissioned by Microsoft found that 70% of U.S. hiring managers and recruiters rejected candidates based upon information that surfaced about them online. Information such as “inappropriate” remarks; “unsuitable” photos and videos; extreme vulgarity; disparaging comments about previous employers, co-workers, or clients; and even unsavory commentary by friends and relatives, according to the survey report, titled “Online Reputation in a Connected World”.

Follow along the journey of 2 hopeful candidates. Feel free to comment below on why you would or would not hire them based upon the information described in the passages below. (Note: Candidates are fictional characters)

Meet Twitter Tim: An unemployed, baseball aficionado, and magna cum laude-MBA graduate from Boston College. He interviewed for the Marketing VP position of a global advertising conglomerate. His tri-fold, brochure style, resume impressed the hiring manager; however, his in person interviewing skills—not so much. With pressure to fill the vacant position, Suzanne (hiring manager) browsed social media resources in an attempt to get a sneak-peak into Tim’s life (just to make sure he would be a good fit). She discovered the following:

  • Tim tweeted pictures and snippets of information about each and every US ballpark he visited.
  • Tim shared a travelogue YouTube link titled “30 Ballparks in 45 Days & 5 Minutes”.
  • The link led to ethereal, ambient and slow-paced music belting from the PC speakers as Tim sings his own rendition of “Take Me Out to the Ball Game”.
  • A compilation of photos and panoramic video footage illustrated his patronage to all 30 national baseball stadiums in a span of 45 days.
    - At Fenway Park, Tim photographed himself eating gigantic pretzels smothered with mustard wearing a Coke and a smile seated above The Green Monster.
    - At Angel Stadium, he took pictures of a cute trio- the team mascot, his daughter and the owners in a group hug inside the dugout.
    - Tim won a contest and had a fan seated behind home plate video record his experience of throwing the first pitch at Target Field.
    - The video ended with a nostalgic photo of Tim at Wrigley’s Field wearing a t-shirt that read, “Live life to the fullest” as he chomped on a Chicago Dog.

    The 5 minute video is a viral internet sensation, currently pulling in 2.5 million views.

    Just as Tim captured his majestical baseball themed travels, he equally catches the attention of his Twitter followers with the use of colorful language. The kind of vernacular that he and sailors share alike. Tim often tweets baseball stats using extreme profanity. The hiring manager was shocked as she scrolled through his twitter feeds laden with vulgarities. She’s wondering if he’s suitable for such a privileged position as the VP of Marketing.
    Based upon the information in passage, would you hire Tim? Does his colorful language make him unsuitable for this high ranking position? Would this deter you from considering him a viable candidate?

    Meet Linkedin Lola: An extrovert by nature and expert IT Helpdesk Representative was encouraged by her friend, Mary, to apply for an open position with her employer, a public utility company. Lola was very poised and relatable during her behavioral interview. She possesses all of the credentials, certifications and qualifications the company is seeking.

    Three weeks after the interview, Mary asked the hiring manager if the company was going to hire Lola. He explained to Mary that although Lola met the minimum qualifications and seemed to be a good fit for the company, he wasn’t sure if hiring her would be a good decision. “I’m just not sure about her personal integrity”, he reluctantly confessed. “I viewed her public Linkedin profile and read at least 12 wonderful recommendations made by various supervisors and co-workers.”

    “So, why are you questioning her integrity”, Mary asked.

    “Ok”, he exclaimed, exhaling a hefty sigh. “She has the soft skills that we’re looking for. We really need someone like her in our IT Department. Management is putting pressure on me to fill the position with someone like her in hopes of reducing our skyrocketing customer service complaints about our IT folks.”

    “So…?” Mary inquired.

    “So, I also looked at Lola’s Facebook page, and there are pictures of her that I think are inappropriate. Like, pictures with her tongue sticking out and making goofy faces; chugging beer at parties; and one particular picture is of her wearing a very provocative outfit. I’ve checked all of her references and everything looks good”, he said tapping his fountain pen against the palm of his sweaty hand. “Sure, she’s an IT subject matter expert and customer service enthusiast, but, what if she’s a wild party animal and what if a customer would happen to stumble upon her pictures. Then what?” he asked Mary.
    Based upon the information in passage, would you hire Lola? Would this cause you to be reluctant in hiring Lola? Does her persona on Facebook overshadow her professional profile on Linkedin?

    Reasons employers reject candidates are often unknown. Quite simply, candidates don’t know what’s assumed about them based upon information available about their public yet personal life in certain social media platforms. The unknowable, about one’s public knowable self, may lead to, ‘thanks but no thanks’ responses from employers.

    Think it sounds suspect? It’s perfectly legal. Picture this: In 2009, a woman from Quebec who was on sick leave for depression had her disability benefits revoked once her company discovered pictures on Facebook (public profile)—she looked like she was having too much fun.

    It’s one thing to find a job in a downward economy, but it’s another when the odds are stacked against you based upon information found on social media venues (that you have control of filtering). Controlling privacy settings on social media sites are imperative, especially as it relates to protecting one’s self image. Consequences must be considered when publishing pictures online. And although we live in a society where privacy is dead, it’s important to take a few precautionary steps; privatize Facebook, Twitter, and MySpace accounts. Perhaps take it one step further in trying to protect the online ‘look-up ability’ of your email account as this could help others find your social networks.

    Alter ego’s could be what employers are rejecting. Certainly people display different behaviors in various situations or settings, (i.e. social media outlets) for entertainment purposes, which may not be an exact replica of how they behave at work. Therefore, their online avatar or doppelgänger, cannot measure their eligibility for employment. Let’s remember, these are searches on social media’s, not scientific, scholarly peer-reviewed journals being researched. Quite simply, no one can take personal status on Facebook too seriously. And if so, what kind of talent could your organization be missing out on?

    It will be interesting to see how the future of candidate screening, recruiting, and selection will unfold. The threat of the unknown is impossible to control. Therefore, ensure that your profile settings are set to private. It just may open the door to your next employment opportunity!


    About the Author
    Stacy Edey possesses 10+ years of Leadership, Professional Writing and Human Resources experience. She earned a Bachelor of Arts Degree in Management with a concentration in Human Resource Management from Capital University in Columbus, Ohio. She later matriculated at Antioch University McGregor in Yellow Springs, Ohio where she received a Master of Arts Degree in Management. Ms. Edey acquired a PHR (Professional in Human Resources) Certification from the Human Resources Certification Institute, a CLRL (Certified Labor Relations Leader) from The Michigan State University and is a professional member of SHRM (Society for Human Resource Management). To contact Stacey, e-mail her at stacy.edey@iprofessionalservices.com


  • What New Skills are YOU Learning?




    By Laina Vlasnik Yip

    I have a friend who is in the habit of skipping the general cordial conversation of “How are you?” Instead, she jumps right to asking me, “What are you reading?” or “What are you learning?” I adore this about my friend. We are always excited to talk to each other to learn about the latest article, book, or skill. We work at a non-profit organization that employs less than 200 staff members, and we’re often connecting each other to other people who have similar interests.

    One afternoon I walked by another colleague’s desk. I saw an Accounting textbook on top of some folders. We were friendly with each other, and his book piqued my curiosity. I stopped to casually ask him, “Are you taking an Accounting class at night?”

    His response came with a smile. “No, Laina. I’m just trying to learn the fundamentals of Accounting, which is completely unrelated to my job. I’m reading this book on the subway.”

    I was in awe of his commitment to learning new things, even if the subject seemed difficult to understand. His response pushed my thinking. I wondered to myself, “What skills do I need to learn to improve with my current work?” Then I asked myself, “What barriers are there to me doing these things NOW?”

    I have a small book that I carry with me all the time so I can write these things down as they come to me. I made a list of several things and then prioritized them. One item at the top of my list was my lack of comfort using Microsoft ® Excel. I hadn’t taken a class involving computer skills since high school. At that time, I didn’t know what kind of career I wanted specifically. I was able to complete the assignments successfully, but I put my basic knowledge on the shelf for nearly 10 years while I had positions that involved using Microsoft ®Excel occasionally. Every time I reconciled spreadsheets, I was disappointed in myself as I invited the paperclip assistant to walk me through the details of completing the necessary steps. Although I realized Microsoft ® Excel was a very powerful tool, I never created the time to learn it effectively, so I was wasting time re-teaching myself for one-off requests.

    My colleague inspired me to look into the options for brushing up my skills. I know that there are some people who might think that because I work at a non-profit, I have less resources and less access to training. There is an idea that I can settle with being less tech savvy. This notion bothers me because operational excellence is fundamental to a successful organization. I wanted to defy that stereotype, so I started to look into some low-cost options for training.

    Option 1: Teach myself (or invite the paperclip to spend some quality time with me).

    Option 2: Ask someone I know to teach me. I have several friends who work in Finance and who are Microsoft ® Excel wizards. I thought this would be a good option if I had a friend who wanted to learn something that I could teach in exchange.

    Option 3: Take a class at a continuing education program or a business that offers classes. A simple search yielded hundreds of results for classes in my area. Some of them were even free.

    Option 4: One word: Skillshare. In over 80 cities you can sign up for classes to learn anything from anyone. http://www.skillshare.com/.

    Option 5: Free online tutorials if you’re interested in learning technical skills. I watched several videos and picked up a lot of good tips on how to use shortcuts in various programs.

    I finally decided that the in-person class option was the best choice for me. I am a great student, so the traditional class set-up pushed me to succeed. I left the daylong training more confident and empowered with new skills.

    So I ask you, readers, what new skills are YOU learning right now? And while you’re on this learning kick, what do you know that you could teach others?

    About the Author
    Laina Vlasnik Yip works as a Grants Manager in the education reform movement in New York City. In 2010, Laina was named a “Woman Innovator” by Pipeline, a social venture startup. A former educator, Laina mentors students in her free time.

    This article is a partnership between the Young Nonprofit Professionals Network of New York City (YNPN-NYC) and Opportunity Knocks to provide real-world insight into the careers of non-profit professionals. YNPN-NYC supports the professional development of the next generation of non-profit leaders by providing opportunities for skill-building, information sharing, and networking. Become a member to receive discounts on professional development resources, access to free events, and more.


    Make the most of your time, online and off.


    By Christopher Chavez and Oliver Cano

    When facebook announced Timeline, the company’s latest update to its social networking platform, I was absolutely thrilled. Finally, facebook must have succeeded in its quest for world domination with a tool allowing users to do nothing less than rewind their lives to redo past blunders and revel with newfound appreciation for bygone achievements. Timeline would not just change my online social life, it would change my entire life timeline!

    Sadly, as the 800 million facebook users will begin finding out this week, Timeline does not allow us to turn back the clock on our lives. (They’re still working on that, I’m sure.) “Like” it or not, facebook’s latest feature is just another change to an ever changing communications medium, reminding us that time, and time’s scarcity, will remain constant no matter how many new services enter our world of interaction.

    Here are three ways you can make the most of your time by connecting your online activity to your offline professional development.

    Learn and Exhibit



    Online
    With the amount of online dollars raised increasing, social networking tools will become more valuable as drivers of traffic to your professional and organizational websites. Join a World News 2.0 service like Mashable.com to stay in the know. The time invested to learn about emerging online platforms and tools will pay off in knowledge gained and could vault your efforts into the spotlight created by a successful upstart.

    Existing services and pages now link, feed, and network with each other, and are accessible via a hardwire connection or on your mobile phone. Services like Simply Measured allow you to track your interaction on popular social networking platforms in close to real time. Tools like Brian Solis and Jesse Thomas’s conversation prism can help provide big picture direction.

    Offline
    More and more professionals must know how to define performance measures and interpret results. With freely sourced analytics tools, digitally available to everyone, practicing these skills online to build your analytical brain power offline has never been easier. Your web skills development, at an individual and organizational level, feeds your offline professional development. Host round tables or brown bag lunches to trade ideas with likeminded professionals and draw attention to your organization’s forward thinking. Additionally, these small events can help you practice and sharpen presentation and facilitation skills crucial to all expert pursuits.

    Link and Cultivate



    Online
    This year’s Nonprofit Social Network Report highlights a surprise result under the master social fund raisers heading. Master social fund raisers are organizations that have raised $100,000 or more from social networking activities on facebook. Of all the organizations belonging to this successful group, 30% are categorized as small, meaning their budgets are $1 to $5 million per year. It’s an impressive number. A closer looks shows that the time, and in some cases dollars, invested in online fund raising efforts is significant. In addition, followership in the master social fund raiser category hovers around 100,000 fans, with at least two staff members dedicated to coordinating successful campaigns/activities.

    Offline
    News gets people talking. Culture moves them to act. Realistically, you may never generate the social numbers necessary to raise $100K, nor have the time and resources to do so. But, you can take steps to optimize your network’s potential. Your followers and supporters want to see more than mere descriptions of what you’re doing and what you’re eating. They want to know who you are as a representative of an organization or professional field.

    Link your interests. Let them converge on your social networking pages. A well established professional identity feeds your organization’s power to motivate, organize, and mobilize by using digital tools that offer a richer mix of the cultural inputs that inspire action. It also deepens the relationships that will turn to valuable interactions for fun and for work.

    Have Fun



    Online + Offline
    Large for-profit industries bring to market products that meet actual or perceived material needs. Their slogans, sales pitches, ad campaigns, and digital faces speak to the business of satisfying consumer needs and desires. In such a competitive environment, with companies vying for a person’s market loyalty, branding is extremely important.

    For better or worse, social networking tools bring the power of branding to a mass of individuals. Many professionals feel like contact creation, cultivation, and leveraging make up the fundamental reasons to jump online. Digital services become tools to access clientele and beneficiaries. Your shared content becomes the equivalent of a digital car decal advertising your services no matter what online locale you visit.

    There’s nothing wrong with this motivation to use social networking tools. However, consider that those individuals having the most fun while at work will stand out. This holds true online and offline for any professional arena. Social networking tools only enhance this aspect of a professional’s resume and organization’s allure – the fun factor, let’s call it – because they make it easier to display a professional’s unique sense of style or organization’s own personality.

    Use this transparency to your advantage! If you choose to use social networking tools, dive in head first, splash around, and have fun. Fun encourages laughter. Laughter lights up the brain in extremely productive ways. Don’t keep yourself from having fun by worrying about each update’s reception. Ultimately, you control your image, and your organization’s reputation. Build your online persona carefully, but don’t forget to smile while doing so.

    About the Authors
    Chris works at the Fiver Children’s Foundationhelping to design and implement evaluation, development, and communications strategies. Online, Chris is passionate about social-info-tech platforms and wants nonprofit professionals to push their limits. Offline, he enjoys climbing cliffs and the occasional mountain.





    Oliver is Program Supervisor in charge of college access programming at the Fiver Children’s Foundation. When he isn’t helping some of NYC’s most deserving youth find their own path after high school, he enjoys fantasizing about the day Google will release an app that organizes his life.

    This article is a partnership between the Young Nonprofit Professionals Network of New York City (YNPN-NYC) and Opportunity Knocks to provide real-world insight into the careers of non-profit professionals. YNPN-NYC supports the professional development of the next generation of non-profit leaders by providing opportunities for skill-building, information sharing, and networking. Become a member to receive discounts on professional development resources, access to free events, and more.



    Smart Moves for Grant Consulting Success




    By Betsy Baker

    I guess I’m still in the honeymoon phase of having been a grant writing consultant for a decade this year. When I set out on this journey ten years ago I was nervous about what striking out on my own might mean. Would I secure any clients? Could I keep them? And would I make any kind of decent money?

    You might be having the same fears that I had if you’re thinking of making a go of consulting. The bright side though is that you have it a little bit easier than I did starting out. Many grant writers have now blazed a trail in consulting and have tips that will make success come easier and faster for you. In celebration of my tenth year, I’m so happy to share my top ones with you and hope that they’ll inspire you to make the leap yourself. I know what lies ahead for you – freedom from a “job,” more time with friends and family and the joy of working with nonprofit clients you personally want to see expand and grow in the community. Here’s my “starting out” plan just for you:

    Tip #1 – Learn and absorb information that is helpful to you and the stage of business that you’re currently in.

    Can we agree that we can be totally overwhelmed by information overload? It seems that everywhere we turn we’re bombarded with tips, tricks, how-to’s and strategies designed to make our life easier. The real trick to sifting through the information we need is to pay attention to what’s needed at just the right time – and ignore the rest. What I mean by this is that if you’re interested in a career as a grant writer, but lack the experience of writing grants, then you first want to learn and absorb all you can about writing winning grants. Don’t worry about how you’ll secure clients yet. Don’t worry about the name of your business. First things come first. I’ll borrow a policeman’s phrase here…proceed in an orderly fashion. Concentrate only on what you need at the time.

    Tip #2 – Take what you learn and actually do something with it!

    This is where I see some really potentially wonderful grant consultants choke. The books have been read. The training classes have been attended. Extensive notes have been taken. And there the books and notes sit…forlornly on the shelf gathering dust. Education has to be followed by action to make a dream come true, wouldn’t you agree? Please don’t be a statistic – take what you learn and do something with it. The nonprofit world desperately needs you and your expertise!

    Tip #3 – Find someone willing to share with you exactly the next steps in starting your business.

    Hey, you have this one covered! As I mentioned, there are so many wonderful grant consultants online that you can learn from and I’d also love to coach you to success. As I have continued to grow my business online, I admit that I too have coaches that I trust and admire and I’m happy to invest in them to show me an easier and quicker way of getting things done the way I want. Pick a grant consulting coach that you believe in and resonate with to groom you for consulting greatness.

    By the way, if you’re interested in moving forward with your consulting training I have a couple of options for your consideration. GRANTcoach is an extensive grant writing and consulting at-home study program and clubGRANT is designed specifically for experienced grant writers ready to break free of a job and begin their freedom-based career. Check them out and see how they can help you get started immediately.


    About the Author
    Betsy Baker is a grant writing guru, consulting business coach and speaker and is founder of Your Grant Authority. She is dedicated to helping people jumpstart their own work-from-home career and helping nonprofits find a solution to finally end their financial struggles. FREE grant writing and consulting guides can be found at www.YourGrantAuthority.com. You may also call 678-240-0402 to share your own struggles, ask key questions and talk about solutions free of charge.

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    Leading with Integrity




    By Carol Gee

    Last week I was asked to speak to three different classes at the business school where I work. The topic — how to write a case study, which is one of my duties as an editor/business writer at Goizueta. However, it was the title of the class, Leading with Integrity that resonated with me, and led to my taking a look at this subject.

    One definition of integrity describes it as the concept of consistency of actions, values, methods, principles, expectations, and outcomes. Thus, a question immediately formed. How does a lack of integrity develop?

    Seemingly, it develops through a series of minor indiscretions committed over a period of time. This includes telling what many regard as “little white lies.” Likewise, it is developed by taking credit for someone else’s work. A personal incident springs to mind. Our department administrative assistant was given an assignment while in the midst of another urgent task. As what I was doing was less time sensitive, I told her that I would be happy to handle this particular task, which I did. Later, when the professor thanked her for getting the project done in a timely manner, my colleague told him that I had done the assignment. That incident really solidified our working relationship.

    Lastly, it is developed via the theft of a few office supplies for use at home. All of these incidents giving the impression that “nobody really gets hurt” by our actions, so these things don’t really count. Sadly, moral and ethical decay occurs when individuals no longer feel bad when violating ethical or moral principles.

    In truth, no company or organization is exempt from lack of integrity among its leadership or its employees. While few, there have been front-page stories about integrity problems at nonprofits, ultimately raising questions about the credibility of these organizations. While the threats to accountability or any out-right fraud that occurs within the nonprofit sector are costly, far more costly are the loss of reputation and credibility. Unfortunately, the damage occurs not just to the individual perpetuating the fraud or to the organization where it happens, but the entire sector as a whole, is tarnished by the same dirty brush.

    Numerous current events in the corporate world have focused attention on the need for companies to renew their organization’s commitment to honesty and integrity. Ironically, another dictionary description of the word integrity is wholesomeness. In a corporate setting, integrity might also translate to business practices whereby everyone in the organization, from upper management to employees alike, see themselves as one body, all working toward the same goal. So, perhaps leaders should ask themselves if they as an organizational whole are saying one thing, and perhaps doing another.

    In his 2007 Harvard Business Review article, scholar Roger Martin, said, “We look for lessons in the actions of great leaders. We should instead be examining what goes on in their heads—particularly the way they creatively build on the tensions among conflicting ideas.

    While many characteristics are required of effective leaders, the two below stand out as critical.

  • Leaders with integrity never veer from inner values, even when it might seem expeditious to do so.
  • Leaders with integrity should be good stewards when it comes to both employees and company resources. This means properly training and utilizing employees. This also means spending company funds wisely.

    So what can organizations do to ensure they are doing all they can to ensure that integrity is an important part of their organizational culture? One way would be to initiate doctrines and practices designed to foster trust, and confidence among all employees. Another way is through consistency. If leaders’ or employees’ decisions are dependent upon the day of the week, what they are wearing, or how they are feeling on a particular day, these individuals won’t be viewed as maintaining integrity.

    We all like to think we have integrity. And many of us do. Still, we are in challenging times, where daily integrity gets challenged by greed and/or ambition. Without a culture of integrity in place, individuals will find themselves in an environment that compromises their behaviors and their beliefs. The end result — a risk to productivity and efficiency.


    About the Author
    Carol Gee, M.A. has worked in education for 28 years in positions ranging from teaching to administration. Currently she is an editor and business writer at Goizueta Business School at Emory University. She is also the author of books, The Venus Chronicles and Diary of a ‘Flygirl’ Wannabe (Life Lessons of a Cool Girl in Training)
    www.venuschronicles.net

    Comment below if your organization leads with integrity.



  • Related Articles:

    OK Online Training - How to Improve Employee Morale




    (you must login to your employer account to purchase)


    Title: How to Improve Employee Morale
    Presenters: Kimberly A. Benjamin, PHR
    Date: Wednesday, November 2, 2011
    Time: 2:00 p.m. EST/ 11:00 a.m. PST
    Duration: 1 hr. 30 min


    Summary: This OK Webinar will focus on current trends and emerging topics in the areas of employee engagement and employee morale in nonprofit organizations. While for-profit and nonprofit companies have similarities in terms of employee turnover and recruitment challenges, nonprofits must understand that leadership plays a key role in their board, team and employee retention. In addition to attracting and retaining the talent necessary to achieve organization mission goals, nonprofits must ensure that they understand what motivates their board members, donors, benefactors, volunteers, staff and customers to help them perform at their highest potential. In order to reach this balance, each nonprofit must establish and successfully implement a plan that really addresses key components of how to improve employee morale and keep good people while remaining to be an employer of choice!

    On this Webinar you will learn . .
  • Key tips on how to improve employee morale
  • Recognition Programs that Really Work!
  • Key Tips on How to Increase Team Performance
  • Incentive Plan Best Practices
  • Secrets to Motivating People at Work
  • Incentive Plan Best Practices
  • Employee Morale Programs Do’s and Don’ts

    Who should attend: CEOs, HR Managers, Program Managers, First-Time Managers, Executive Directors, CEO’s

    Course Level: Beginner/Intermediate (course is developed to help support newer managers and will be scaled for experienced managers seeking best practices)


    Cost: $99

    (you must login to your account to purchase)


    Faculty bio: Kimberly A. Benjamin,PHR started Be Blessed Career Consulting Inc. and HR Strategies Plus LLC to be a resource to people who need assistance in career planning, goal setting and new business development. Kimberly is also the Executive Director of A Purposed Transition, a non-profit organization designed to assist people in discovering their purpose through career and entrepreneurship exploration.

    Kimberly’s has over 20 years of human resource experience working for Fortune 500 Companies such as General Motors, Ford Motor Company, ITT Industries, Wal-mart, Toys-R-Us, Michigan Primary Care Association, Cornerstone Schools and the Michigan Primary Care Association. She teaches human resource management and entrepreneurship classes at University of Michigan College of Business, Wayne County Community College, Concordia University, and the Kingdom Business Institute. Ms. Kimberly Benjamin is also the Author of How to Be Highly Favored and Empowered to Prosper in Your Job Search Book and Workbook and Producer of Has God Given You a Business Idea Workshop 50-Part CD, DVD andMP3 Series and Pursuing Your Business Idea Television Show™.

    Kimberly received her Bachelors of Arts Degree in Management and Marketing from Eastern Michigan University in 1992 and her Masters of Arts Degree in Labor Relations and Human Resource Management from Wayne State University in 1997. Kim is a certified Professional in Human Resources (PHR) through The Human Resource Certification Institute, Personnel Agent through the State of Michigan, a member of The Society of Human Resource Management (SHRM) and The Human Resource Association of Greater Detroit (HRAGD) organizations. Kimberly is also a Word of Faith International Christian Center Ministerial Association Member, 2003 Kingdom Business Association (KBA) Graduate, and a 2006 Layperson’s III Graduate. Kimberly was also honored as Who’s Who of Black Detroit two years in a row.

  • Nonprofit Career Conference Philadelphia - Presenters




    Kayte Connelly of Best Principled Solutions, LLC


    Workshop: Navigating Nonprofits

    Kayte Connelly CCT, has over 30 years of experience in civic engagement. A schooled social worker and public administrator, Ms. Connelly became integrally involved in the community development through the pursuit of a public radio station license for songwriters in the Lehigh Valley in the late 70’s. Having worked in business, education, with special populations, government and heavily in the arts, Ms. Connelly has honed skills and has acted as a successful change agent, designing systems that assist organizations in dreaming big and accomplishing those dreams. Using a holistic approach, Ms. Connelly enlists your vision to integrate yourself into your respective global community and invites you to stretch that vision. Additionally, she partners with key organizational development leaders to provide support services, such as pre-employment hiring assessments. Connelly is a certified ChangeWorks® Practitioner, Analyst and Trainer and an approved Standards for Excellence Consultant.


    Melissa Landsmann, SPHR Director of Human Resources | Accume Partners


    Workshop: The Soup to Nuts of Interviewing Skills

    Melissa is the Director of Human Resources and has over 14 years of extensive HR experience, primarily in the finance, insurance and staffing industries. In her role at Accume, she oversees all aspects of human capital including recruiting, performance management, benefits, compensations, employee engagement processes and professional development, ensuring that talent management processes are aligned with organizational goals. Prior to Accume, Melissa’s roles included HR Director at a finance consulting firm and generalist at DaimlerChrysler Financial Services. These positions, along with her human resources consulting positions while in the staffing industry, have given her experience in all aspects relating to the human capital of an organization, including compensation, benefits, strategic staffing, employee relations and internal client relationships. Melissa is a Certified Senior Professional in Human Resources (SPHR).


    Louise Polis, Career Transition Strategist | Career Pro Resume Center


    Workshop: Staying Competitive in a Changing Nonprofit Sector

    Louise Polis is a Career Transition Strategist and the owner of Career Pro Resume Center (http://www.wewriteresumes.com/), Philadelphia’s oldest resume preparation service. She has partnered with more than 8,000 satisfied job seeking customers in the preparation of resumes, biographies and cover letters. She is also an Adjunct Career Development Associate with Right Management, the world’s largest outplacement service, conducting career transition workshops. Her nonprofit management experience includes developing and coordinating volunteers as an Executive Director of the Philadelphia Jaycees, Philadelphia Volunteer Lawyers for the Arts and numerous assistance programs serving the independent elderly.


    Wendy Lalli, Independent Career Coach


    Workshop: How to Develop a Brand That Works for you and Gets You Work

    Wendy Lalli has helped hundreds of clients increase sales and build their reputations as an award winning copywriter, direct response strategist, and digital marketing expert. As the principal of Wendy Lalli, Ltd. for the past 14 years, she has not only written ads, sales brochures, videos, direct mail packages, and Web sites, but also print and online articles for clients ranging from online colleges to a Web site for professional chefs. Ms. Lalli started her career as a junior copywriter for Marsteller/Y&R in New York and has worked at both large and small advertising agencies in Philadelphia, Chicago, and Wilmington. Her experience also includes working in-house at the corporate headquarters of MBNA America, creating everything from hundreds of direct response campaigns for affinity marketing clients to internal training videos for the company’s 15,000 employees.


    Must enter in partial scholarship code: NPCONFERENCEPA to receive scholarship rate
    (login to your job seeker account to register)


    Click here to return to the Nonprofit Career Conference Page.

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    Nonprofit Career Conference Philadelphia Workshops





    Navigating Nonprofits - Presented By Kayte Connelly CCT, Best Principled Solutions LLC


    Navigating the world of nonprofits is an acknowledged challenge. On one hand you have organizations who want to do good. The key challenges are limiting beliefs, scarcity, boundaries, acknowledgment, and transforming future self. Money, money, money and the ability to find the funds necessary for program delivery is sometimes all consuming. It seems like a lucrative market and you’ve got just the skills they need. This introduction will give you tips on how to penetrate that market and alert you to what some of those boundaries are so you can set yourself up for success.

    OBJECTIVES:
  • Getting the Basics: Nomenclature – understanding nonprofit, tax-exempt and charitable. What do these words mean?
  • The Haves and the Have Nots – autonomous; alliances; partnerships; collaborations
  • What is the role of the board of directors in decision making and how is it so very different from corporate boards?
  • How to get a grip on their reality?
  • Recognizing a good “nonprofit” when you see one. (Do you really want to get paid? We’re nonprofit.)
  • Web tours – how to find, where to locate your target nonprofit market? Where to go for presentation possibilities?
  • What sectors comprise the “industry?”
  • How ready are you to begin searching for YOUR best fit in a nonprofit organization?
  • Come prepared to understand the nature of change within your framework and how you might best integrate your skills into the Nonprofit Arena.

    Interviewing Tips from the Employer’s Perspective - Melissa Landsmann, SPHR | Director of Human Resources – Accume Partners
    and Heather Dromgoole, SPHR | Vice President of Human Resources - Access Group, Inc.


    An interview starts the moment you decide to submit your resume. There are key steps that job applicants should follow to be prepared for an interview from the moment you apply for the job, from the phone screen through to the interview and acceptance process. This session will provide helpful tips on the different interview styles you might encounter during your job search as well as types of interview questions. The concepts covered will help prepare any candidate from entry-level through seasoned professional for the interview process.
    Key takeaways:
  • Best practices on how to present yourself at an interview
  • How to tell a good story about yourself and give relevant examples instead of reciting your resume
  • Positioning yourself as a more interesting and accessible candidate

    How to Develop a Brand That Works for you and Gets You Work -


    Branding is vital for the successful marketing of products, services - and people! “A promise that creates a preference,” a brand can be based on your personality, your expertise, your location or all of the above. Its power lies in its ability to make people remember and choose you over the competition. Facilitator Wendy Lalli is an award-winning copywriter who has developed sales generating brands for a wide range of clients including non-profit associations. Now a career coach, she’ll teach you how to support your job search by:

  • Discovering your brand
  • Using it to make yourself stand out from the crowd
  • Launching and supporting your Brand through networking

    Staying Competitive in a Changing Nonprofit Sector - Presented By Louise Polis, Career Transition Strategist | Career Pro Resume Center, Inc.


    As today’s nonprofit organizations evolve, grow and/or reinvent themselves, what staff and management skill sets will provide job seekers, and those wishing to advance their careers, with a competitive edge?

    This workshop will provide an overview of:
  • Current and Future Nonprofit Trends
  • What core competencies are today’s nonprofit employers looking for?
  • Stages of Organization Development: The “evolution cycle” of Nonprofits
  • Five Major Focus Areas of Nonprofits (and the requisite skills sets of each)
  • Types of Nonprofits: Having a “passion for the Mission”



    Must enter in partial scholarship code: NPCONFERENCEPA to receive scholarship rate
    (login to your job seeker account to register)



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  • Tips for Acing Your Next Phone Interview




    By: Trinity Laurino

    No one currently in the job market needs to be told that things are different now. Hiring practices have changed. Gone are the days of submitting a well-crafted cover letter and resume resulting in the friendly administrative assistant calling to schedule your interview in the office where you’ll sit down directly with the hiring manager. Now you’re much more likely to have one, if not several, phone interviews before you ever get to look your potential employer in the eye. During a recent job search, I had two to three phone interviews for each in-person interview and I’ve heard tales of having up to five before being invited to a physical location.

    Without the visual cues to rely on, many people can find these types of interview more challenging than a face-to-face interview especially if you’re coming from a position that relied heavily on direct interaction. I came from a sales position which relied heavily on the phone and thought many of the skills I’d learned there would make it easier. Even though I felt fairly capable, little extra research never hurts. After combing through countless articles and blogs, here are the simple tips to make a phone interview easier and dare I say it, maybe even a little fun.

    1) Dress for the interview. It might sound silly because unless you’re on Skype no one is going to see you but do it anyway. It will change the way you feel and that will translate into your voice. Wear something that makes you feel both empowered and professional and since the interviewer can’t actually see you, you can have a little fun with it. My go-to piece is a beautifully tailored animal print jacket with simple black pants. It’s a little too strong a statement to wear to a first in-person interview but on the phone, no one knows but me.

    2) Find the right space. Seems like a no-brainer, right? But it may take a little thought and some planning to find the right space. Just as you don’t want to wear your pj’s while on the interview, don’t think you can sit on your unmade bed, either. Your mind will invariably wander to the pile of laundry waiting to be tackled. Or if you’re in an office, you don’t want your coworkers stopping by for a quick chat or the constant pings of your inbox distracting you. The place should be quiet and tranquil. Perhaps a there’s a rarely used small conference room? Or the home office you set up but haven’t spent any time in? A parked car can do in a pinch but then you can’t take advantage of the next tip.

    3) Stand. Standing will automatically give more presence and authority to your voice. It will also likely give you more confidence and energy when you speak.

    4) Don’t Overlook the Basics. As any good boy scout knows preparation is key, but are you preparing for the right things? Anticipate the questions and have your answers ready. To do that you need to understand with whom you are interviewing. Often phone interviews are with recruiters or HR professionals which means your interviewer is not going to be as versed in the day to day specifics of the position as the hiring manage, but will be concerned with your general competency as well as work ‘style’ and your fit with the organization’s culture. This type of phone interview is where I find the questions about strengths and weakness, overcoming obstacles, and biggest achievements come up. I recently had an interview with an organization I am deeply passionate about and would love to work for. While I had prepared intensively for the face-to-face meeting with the hiring manager and had a carefully crafted proposal to address the goals and challenges of the position, I failed to prepare for the most basic HR questions and was stymied by a simple “What is your greatest accomplishment?” My head spun- my life and work unraveling before my eyes. Most of my career was with large media outlets but my experience spanned the editorial and the business sides. My career history seemed so varied. How do you weigh a creative endeavor against exceeding sales targets? I was suddenly thrown into an intellectual crisis trying to weigh my various accomplishments against each other in the timespan of a breath. The fact that I didn’t know made it all the worse. Why I never asked myself this question? How could I not know something so simple? I had been so focused on the next stage of the interview process, I’d completely underprepared for the stage I was at. I promise you, I now have an answer to that question - more than one, in fact, depending on who is asking.

    5) The past does not predict the future. This is both good and bad as it means past success does not ensure future success but also that past failure does not doom you in the next one. Do not tell yourself “I’m bad at phone interviews” even if you’ve had a bad one. Like all interviews, it requires skill, skill which can be learned and refined by practice. See each one as an opportunity to improve and the skills you learn in the interview process will help you in your next job. This change in perspective can also help manage your nerves if like me you get a bit a stage fright.

    Lastly, do not think of the phone interview as the necessary evil before your ‘real’ interview. Tempting, as it might be, to imagine the interviewer as a mean and nasty gargoyle guarding the castle wherein your dream job lies-where, if only you could break through the defenses, you know you could restore order to the kingdom and be hailed as a hero throughout the land. Yes, they are, by function, gatekeepers but the interviewer is on your side. If you want to envision your job search in terms of an epic journey Joseph Campbell would appreciate, see the interviewer as a helpful guide along the path. He or she wants you to succeed on this quest. If you’re the right candidate, you’ve solved a problem for them and the organization. No one wants to be in an endless search for a position. Your job then is not to smash the castle walls with a battering ram but to inspire the interviewer with the confidence to happily open the gates and invite you in, maybe even in- person.


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